Terms and Conditions

Our commitment to transparency and responsible care.

Welcome to New Spirit Health & Wellness (“we,” “our,” “us”). By accessing or using our website newspirithealth.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please discontinue use of the Site and our services.

Use of the Website

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights or restrict the use and enjoyment of others. You must not use this Site in any way that may cause damage, disruption, or impairment of accessibility to the website.

Medical Disclaimer

All content on this Site, including text, images, videos, and other materials, is provided for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay in seeking it because of something you have read on our Site.

Appointments and Services

Appointments, telemedicine sessions, and medical services provided by New Spirit Health & Wellness are subject to availability and professional discretion.

We reserve the right to refuse service, reschedule, or cancel appointments at any time for reasons including but not limited to provider availability, patient conduct, or incomplete patient information.

All treatment decisions are made by licensed professionals based on clinical judgment and patient needs.

Payment and Fees

All listed fees and service prices are subject to change without notice. Payment is due at the time of service unless other arrangements are agreed upon in advance.

If payments are made online, they must be completed through secure and approved payment channels. By submitting payment information, you represent and warrant that the details provided are accurate and that you are authorized to use the chosen payment method.

Telemedicine and Digital Communication

By using telemedicine services or the Spruce app, you consent to the use of digital communications for medical care.

While we take all reasonable measures to ensure privacy and data protection, you acknowledge that no online communication can be 100% secure.

You agree to follow any technical requirements or instructions provided to maintain confidentiality and connection quality during virtual visits.

Intellectual Property Rights

All content, graphics, logos, and materials on this Site are the property of New Spirit Health & Wellness or licensed to us.

You may view or print pages from the Site for personal, non-commercial use only.

You may not reproduce, distribute, or otherwise exploit any material on the Site without our prior written permission.

User Submissions

If you submit any content, including inquiries, feedback, testimonials, or messages via forms or email, you grant us the right to use, reproduce, and display such submissions for legitimate business purposes.

We are not obligated to maintain the confidentiality of such submissions unless they contain personal or medical information covered under our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, New Spirit Health & Wellness and its affiliates, employees, and practitioners shall not be liable for any damages arising from your use of, or inability to use, the Site or services.

This includes direct, indirect, incidental, consequential, or punitive damages—even if we have been advised of the possibility of such damages.

You assume full responsibility for how you use information obtained from this Site.

Links to Third-Party Websites

Our Site may contain links to external websites for your convenience. We do not endorse or assume responsibility for the content, accuracy, or policies of these third-party websites. You access them at your own risk.

10. Indemnification

You agree to indemnify, defend, and hold harmless New Spirit Health & Wellness and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

11. Termination

We reserve the right to suspend or terminate access to our Site or services at any time, without notice, if you violate these Terms or engage in conduct that we deem harmful, illegal, or inconsistent with our standards of care.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

Any disputes shall be resolved in the competent courts located in Maricopa County, Arizona.

Changes to These Terms

We may modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Site after such updates constitutes your acceptance of the new Terms.

Contact Information

For any questions regarding these Terms, please contact:

New Spirit Health & Wellness